Refund & Cancellation Policy

1. Digital Product – No Refunds After Delivery

The UPSC Complete Study Material Bundle is a digital product. Once payment has been successfully completed and the digital materials or access details have been delivered, all sales are generally final and non-refundable.

This is because digital files can be downloaded, copied, or accessed immediately after delivery.

2. Before Purchase

Please carefully review the product description, included resources, bonuses, language options, and other information provided on the payment page before making your purchase.

By completing the payment, you acknowledge that you understand that you are purchasing a digital product.

3. Duplicate Payment

If you are accidentally charged more than once for the same purchase, please contact support with your payment details. After verification, the duplicate transaction may be eligible for a refund.

4. Payment Completed but Access Not Received

If your payment was successfully completed but you did not receive the promised access or download information, please contact support.

We will first attempt to resolve the delivery or access issue. If the issue cannot reasonably be resolved, an appropriate refund may be considered.

5. Technical Problems

If you experience difficulty downloading or accessing the materials because of a technical issue, please contact support before requesting a refund. We will make reasonable efforts to help you resolve the problem.

6. Incorrect Purchase

Refunds are generally not provided because of a change of mind, lack of use, failure to study the materials, or purchasing the product by mistake, once digital access has been delivered.

7. Unauthorized Sharing

If access or materials are found to have been intentionally shared, redistributed, resold, or otherwise misused, access may be restricted or terminated and the purchase may not be eligible for a refund.

8. Refund Processing

Where a refund is approved, it will normally be processed through the original payment method. The time required for the refund to appear in your account may depend on the payment provider or financial institution.

9. Contact Support

For payment, delivery, or access-related issues, please contact the support contact provided on the payment page and include your order/payment details so that the transaction can be verified.

10. Consumer Rights

Nothing in this policy is intended to limit or exclude any mandatory consumer rights or remedies available under applicable law.